| Knowledge Base | What Is Memory (RAM)? What Is Memory (RAM)?
Overview of Memory (RAM) Overview of Memory (RAM) Random access memory (RAM) is the computer memory that stores information a program needs while it runs. Random-access memory refers to data storage that allows the stored data to be accessed in any order — that is, at random, not just in sequence.
(English) | Overview of Memory (RAM) Overview of Memory (RAM) Random access memory (RAM) is the computer memory that stores information a program needs while it runs. Random-access memory refers to data storage that allows the stored data to be accessed in any order — that is, at random, not just in sequence. | 17/10/2007 | 81D59F89C70D4CA388E7374AAE294BD0 | English | en | |
| Wizard | Cannot Play DVD Movies Cannot Play DVD Movies
This step by step wizard troubleshoot DVD playback issues.
(English) | This step by step wizard troubleshoot DVD playback issues. | 18/12/2007 | E104F47386B0412BA0FACEA76056AC98 | English | en | |
| Wizard | Integrated NIC is Not Detected [ Dell™ Latitude™, Inspiron™, Mobile Precision™ WorkStations ] Integrated NIC is Not Detected [ Dell™ Latitude™, Inspiron™, Mobile Precision™ WorkStations ]
(English) | | 19/08/2009 | 683901CDA8FC4CD6A438CD2DCB5DAD5E | English | en | |
| Wizard | Troubleshooting Non-Dell™ Printers Troubleshooting Non-Dell™ Printers
This Wizard provides basic troubleshooting assistance for printers that are manufactured by Dell. If you need more specific instructions or further help, contact the printer manufacturer. Follow the links below for contact information for several printer manufacturers. If your printer's
(English) | This Wizard provides basic troubleshooting assistance for printers that are manufactured by Dell. If you need more specific instructions or further help, contact the printer manufacturer. Follow the links below for contact information for several printer manufacturers. If your printer's | 19/08/2009 | ED4A7D122EED4AC1921A6F223C57CE1A | English | en | |
| Wizard | Computer Locks Up After Adding New Hardware Computer Locks Up After Adding New Hardware
Recently-added hardware may include: Upgrade components sold by Dell for use in existing systems, such as additional RAM or larger hard drives. Replacement components not installed by onsite technicians, such as Parts Only Service (POS) items. Components sold by Dell, but that are not Dell-branded,
(English) | Recently-added hardware may include: Upgrade components sold by Dell for use in existing systems, such as additional RAM or larger hard drives. Replacement components not installed by onsite technicians, such as Parts Only Service (POS) items. Components sold by Dell, but that are not Dell-branded, | 10/12/2007 | 03C10E7911344C2AA66A7A12BCE2E29E | English | en | |
| Knowledge Base | Which AC Power Adapters Are Compatible With My Dell™ Laptop? Which AC Power Adapters Are Compatible With My Dell™ Laptop?
Which AC Power Adapters Are Compatible With My Dell Portable Computer? Which AC Power Adapters Are Compatible With My Dell Portable Computer? The power required by a Dell portable computer varies depending on the LCD panel size, video card, and processor type. It is important to connect the correct
(English) | Which AC Power Adapters Are Compatible With My Dell Portable Computer? Which AC Power Adapters Are Compatible With My Dell Portable Computer? The power required by a Dell portable computer varies depending on the LCD panel size, video card, and processor type. It is important to connect the correct | 17/07/2009 | 3C129E132F99F62EE040A68F5B28188E | English | en | |
| Wizard | Corrupted or Fuzzy Video Through the VGA Port [ Dell™ Latitude™, Inspiron™, Dell Precision™ Mobile Workstations ] Corrupted or Fuzzy Video Through the VGA Port [ Dell™ Latitude™, Inspiron™, Dell Precision™ Mobile Workstations ]
When the system is connected to a monitor using the VGA port, the video appears distorted, jittery, or fuzzy. This is assuming that the LCD video looks good and the problem only resides with the external display.
(English) | When the system is connected to a monitor using the VGA port, the video appears distorted, jittery, or fuzzy. This is assuming that the LCD video looks good and the problem only resides with the external display. | 14/08/2009 | 706443E753AF4352B8CAF947AF7BF8AA | English | en | |
| Wizard | How to Reinstall Microsoft® Windows®, Drivers, and Software on a Dell™ Computer How to Reinstall Microsoft® Windows®, Drivers, and Software on a Dell™ Computer
This Troubleshooting Wizard will guide you through the process of reinstall the operating systems, drivers, and software applications on your Dell™ computer. This Troubleshooting Wizard applies to the following Dell systems: Dell Inspiron™ Dell Latitude™ Dell XPS™ Dell Dimension™ Dell
(English) | This Troubleshooting Wizard will guide you through the process of reinstall the operating systems, drivers, and software applications on your Dell™ computer. This Troubleshooting Wizard applies to the following Dell systems: Dell Inspiron™ Dell Latitude™ Dell XPS™ Dell Dimension™ Dell | 05/08/2008 | 0A6DDE26E66F36C7E0401E0A5517368C | English | en | |
| Wizard | Microsoft® Windows® Millennium Edition (Me) Pre-Reinstall Troubleshooting [ All Dell Desktop and Portable Systems ] Microsoft® Windows® Millennium Edition (Me) Pre-Reinstall Troubleshooting [ All Dell Desktop and Portable Systems ]
This Decision Tree is designed to be used prior to performing an operating system reinstallation. If the troubleshooting performed during the use of this Decision Treeresolves the issue, the operating system will not need to be reinstalled.
(English) | This Decision Tree is designed to be used prior to performing an operating system reinstallation. If the troubleshooting performed during the use of this Decision Treeresolves the issue, the operating system will not need to be reinstalled. | 20/02/2008 | 6112AC4D11414DEC81137028124F459D | English | en | |
| Wizard | USB Device Does Not Function When Connected to a Dell™ Desktop or Portable Computer USB Device Does Not Function When Connected to a Dell™ Desktop or Portable Computer
A USB device or peripheral does not function properly when connected to the port on a Dell desktop or Dell portable computer.
(English) | A USB device or peripheral does not function properly when connected to the port on a Dell desktop or Dell portable computer. | 20/08/2009 | 706DDBC5AA874A62B610E787051FA409 | English | en | |
| Wizard | Lock Ups, Hanging, and Error Messages Using the Microsoft® Windows® 98 Operating System [ All Dell Systems ] Lock Ups, Hanging, and Error Messages Using the Microsoft® Windows® 98 Operating System [ All Dell Systems ]
Microsoft® Windows® 98 may hang while in use. This may or may not be accompanied by an error message, such as General Protection Fault, Invalid Page Fault or Illegal Operation. The system may be locking up when idle or while in use.
(English) | Microsoft® Windows® 98 may hang while in use. This may or may not be accompanied by an error message, such as General Protection Fault, Invalid Page Fault or Illegal Operation. The system may be locking up when idle or while in use. | 20/02/2008 | CCB86B3F31E94BDF81133BFE6C5E3AB4 | English | en | |
| Wizard | DVD Movie Has Video, But No Sound [ All Desktops and Portables ] DVD Movie Has Video, But No Sound [ All Desktops and Portables ]
When DVD video plays but you cannot hear sound, usually a volume setting is set too low or is muted, or the SPDIF button is pressed within a DVD software application. Because video is playing, it is being decoded from the MPEG stream by the DVD drive and is evidence that the DVD drive itself is
(English) | When DVD video plays but you cannot hear sound, usually a volume setting is set too low or is muted, or the SPDIF button is pressed within a DVD software application. Because video is playing, it is being decoded from the MPEG stream by the DVD drive and is evidence that the DVD drive itself is | 23/07/2009 | 627B1FA5EB444D3F86B9E88A4F0AE73B | English | en | |
| Wizard | How to Troubleshoot Problems With a Keyboard Attached to All Dell™ Desktop, Portable, Workstation, and Peripheral Systems How to Troubleshoot Problems With a Keyboard Attached to All Dell™ Desktop, Portable, Workstation, and Peripheral Systems
This Decision Tree will address common issues associated with keyboards, both wired and wireless, attached to the following systems and/or devices: Dell™ Dimension™ Desktop Computers Dell™ OptiPlex™ Desktop Computers Dell™ XPS™ Desktop Computers Dell™ Inspiron™ Portable Computers Dell™ Latitude™
(English) | This Decision Tree will address common issues associated with keyboards, both wired and wireless, attached to the following systems and/or devices: Dell™ Dimension™ Desktop Computers Dell™ OptiPlex™ Desktop Computers Dell™ XPS™ Desktop Computers Dell™ Inspiron™ Portable Computers Dell™ Latitude™ | 16/01/2009 | 2408BC8568DE2BA2E040A68F5B2867F0 | English | en | |
| Knowledge Base | Repairing Problems With Dell™ MediaDirect™ 2 and 3 Repairing Problems With Dell™ MediaDirect™ 2 and 3
Repairing Dell MediaDirect Repairing Dell MediaDirect Most MediaDirect issues are caused by corrupted or deleted software or when partitions on the hard drive have been changed. As a result, MediaDirect has limited troubleshooting options available and in most cases reinstalling MediaDirect is
(English) | Repairing Dell MediaDirect Repairing Dell MediaDirect Most MediaDirect issues are caused by corrupted or deleted software or when partitions on the hard drive have been changed. As a result, MediaDirect has limited troubleshooting options available and in most cases reinstalling MediaDirect is | 29/12/2008 | 39518C36B766A8C7E040A68F5B282107 | English | en | |
| Wizard | Portable Computer Does not Suspend or Hibernate Portable Computer Does not Suspend or Hibernate
This Step by Step Wizard troubleshoots portable computers that do not enter either Suspend or Hibernate mode.
(English) | This Step by Step Wizard troubleshoots portable computers that do not enter either Suspend or Hibernate mode. | 27/08/2009 | D6800BB3FE174D2DA25E6EF71EADEB7F | English | en | |
| Product Support | Why can´t I play a DVD I burned with Windows® XP Media Center on my Set-Top DVD player? Why can´t I play a DVD I burned with Windows® XP Media Center on my Set-Top DVD player?
Determine if Microsoft® Windows Media® Center Can Record The DVD as a Video DVD Determine if Windows Media Center Can Record The DVD as a Video DVD When you try to play a DVD you burned with Windows Media Center in your DVD player, there may not be an option to play the DVD. This occurs when you
(English) | Determine if Microsoft® Windows Media® Center Can Record The DVD as a Video DVD Determine if Windows Media Center Can Record The DVD as a Video DVD When you try to play a DVD you burned with Windows Media Center in your DVD player, there may not be an option to play the DVD. This occurs when you | 20/04/2006 | 1025744614FB3483E040030ABD627BFE | English | en | |
| Wizard | Unable to Send or Receive E-mail While McAfee Personal Firewall is Running [ All Systems, All Operating Systems ] Unable to Send or Receive E-mail While McAfee Personal Firewall is Running [ All Systems, All Operating Systems ]
Perform the steps in this tree if you are unable to send or receive e-mail while using the McAfee Personal Firewall application.
(English) | Perform the steps in this tree if you are unable to send or receive e-mail while using the McAfee Personal Firewall application. | 27/08/2009 | DE3EA2C3D09A373FE030A68F272839C9 | English | en | |
| Wizard | Network is Slow or Crashes When Connecting Network is Slow or Crashes When Connecting
When connecting a system to the network, the network performance slows down or the entire network goes down.
(English) | When connecting a system to the network, the network performance slows down or the entire network goes down. | 02/10/2008 | 7E58263A434B4D1BB6E513720FECBA90 | English | en | |
| Knowledge Base | Problems With Flat Panel Monitor or Laptop Screen Problems With Flat Panel Monitor or Laptop Screen
LCD FAQ LCD FAQ Table of Contents: Screen, Icon, or Font size too small or too big. Blank Screen or No Video Fuzzy, Blurry, or Color Problems Brightness, Contrast, or Geometrical problems Horizontal or Vertical Lines Bright or Dead Pixels Dual Monitor Setup Issue 1: Screen, Icon, or Font size too
(English) | LCD FAQ LCD FAQ Table of Contents: Screen, Icon, or Font size too small or too big. Blank Screen or No Video Fuzzy, Blurry, or Color Problems Brightness, Contrast, or Geometrical problems Horizontal or Vertical Lines Bright or Dead Pixels Dual Monitor Setup Issue 1: Screen, Icon, or Font size too | 08/10/2009 | FC55E86F0611BEE3E030030ABD620A8C | English | en | |
| Wizard | Blu-Ray Movie Playback Problems Blu-Ray Movie Playback Problems
This Troubleshooting Wizard is designed to help resolve problems with BD (Blu-ray) video problems such as: The movie has video but no sound. The movie has sound but no video. The movie won't play at all. The movie causes a specific error to appear. The movie playback is choppy or has artifacts.
(English) | This Troubleshooting Wizard is designed to help resolve problems with BD (Blu-ray) video problems such as: The movie has video but no sound. The movie has sound but no video. The movie won't play at all. The movie causes a specific error to appear. The movie playback is choppy or has artifacts. | 27/08/2009 | 202B34B15AD49C76E0401E0A551709D2 | English | en | |
| Wizard | GPRS Card Cannot Connect to Network [ Microsoft® Windows® Operating Systems, Dell™ Inspiron™, Latitude™, XPS™, and Mobile Precision™ Workstations ] GPRS Card Cannot Connect to Network [ Microsoft® Windows® Operating Systems, Dell™ Inspiron™, Latitude™, XPS™, and Mobile Precision™ Workstations ]
This Decision Tree troubleshoots a general packet radio service (GPRS) card that cannot connect to the network.
(English) | This Decision Tree troubleshoots a general packet radio service (GPRS) card that cannot connect to the network. | 21/02/2008 | C6998E117D664587E030A68F27287633 | English | en | |
| Knowledge Base | The "Dell My Way" Home Page The "Dell My Way" Home Page
The Dell My Way Home Page The Dell My Way Home Page The Dell My Way Home Page is an Internet portal provided free of charge by Dell and MyWay.com. Through this portal, customers are given access to Internet search engines, web-based e-mail, instant messaging chat, news, sports, stocks, weather and
(English) | The Dell My Way Home Page The Dell My Way Home Page The Dell My Way Home Page is an Internet portal provided free of charge by Dell and MyWay.com. Through this portal, customers are given access to Internet search engines, web-based e-mail, instant messaging chat, news, sports, stocks, weather and | 25/10/2007 | F0544702996AF87AE030030ABD6249F1 | English | en | |
| Knowledge Base | Resolve Monitor Issues By Updating the Video Driver Resolve Monitor Issues By Updating the Video Driver
Symptoms of a Bad Video Driver Symptoms of a Bad Video Driver Symptoms Blue Screen Errors/Kernal Stack Errors/Driver Errors (not a complete list): 0x000000D1,0x00000A5, 0X000000EA,0x00000077, 0X00000050,0x0000008e,0x00000116 KERNEL STACK INPAGE ERROR, nvlddmkm: Display Driver Stopped Responding.
(English) | Symptoms of a Bad Video Driver Symptoms of a Bad Video Driver Symptoms Blue Screen Errors/Kernal Stack Errors/Driver Errors (not a complete list): 0x000000D1,0x00000A5, 0X000000EA,0x00000077, 0X00000050,0x0000008e,0x00000116 KERNEL STACK INPAGE ERROR, nvlddmkm: Display Driver Stopped Responding. | 04/08/2009 | 47B421B3EDBD05B4E040A68F5A28777D | English | en | |
| Knowledge Base | How to Delete the Existing Partition(s) From the Hard Drive How to Delete the Existing Partition(s) From the Hard Drive
Visit the Dell Community Forum for More Information Visit the Dell Community Forums for More Information Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and
(English) | Visit the Dell Community Forum for More Information Visit the Dell Community Forums for More Information Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and | 24/10/2007 | 03F4839FACFC417F81D724C1AB250F9A | English | en | |
| Hot Topics | Microsoft® Windows® 7 Upgrade FAQs Microsoft® Windows® 7 Upgrade FAQs
Redirect to Dell Windows 7 FAQ Page Redirect to Dell Windows 7 FAQ Page Redirect to Dell Windows 7 FAQ Page
(English) | Redirect to Dell Windows 7 FAQ Page Redirect to Dell Windows 7 FAQ Page Redirect to Dell Windows 7 FAQ Page | 30/09/2009 | 6C72559FC90A569BE040AE0AB6E1617B | English | en | |
