| Knowledge Base | 074-xxx and 076-xxx Errors on the Dell™ 5130cn Printer 074-xxx and 076-xxx Errors on the Dell™ 5130cn Printer 074-300 / 076-300: IOT Cover Tray4 (or Tray5) Open Error 074-300 / 076-300: IOT Cover Tray4 (or Tray5) Open Error 074-300:The Right Hand cover of the Tray 4 is open.076-300:The Right Hand cover of the Tray 5 is open. Close the Right Hand cover. Cycle power on the Printer. Turn the printer off. Wait (English) | 074-300 / 076-300: IOT Cover Tray4 (or Tray5) Open Error 074-300 / 076-300: IOT Cover Tray4 (or Tray5) Open Error 074-300:The Right Hand cover of the Tray 4 is open.076-300:The Right Hand cover of the Tray 5 is open. Close the Right Hand cover. Cycle power on the Printer. Turn the printer off. Wait | 18/11/2009 | 78429DFF889EED1EE040AE0AB6E150F6 | English | en | |
| Knowledge Base | How Do I Troubleshoot Blurry, Fuzzy, or Smeared Video on My Monitor? How Do I Troubleshoot Blurry, Fuzzy, or Smeared Video on My Monitor? Visit the Dell Community Forum for More Information Visit the Dell Community Forums for More Information Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and (English) | Visit the Dell Community Forum for More Information Visit the Dell Community Forums for More Information Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and | 27/05/2008 | 646FEF777EA947619525B91962A53D4F | English | en | |
| Knowledge Base | Scan or Copy Problems on the Dell™ P713w All-in-One Inkjet Printer Scan or Copy Problems on the Dell™ P713w All-in-One Inkjet Printer Replace the Dell™ Printer Replace the Dell™ Printer Replace the Dell™ printer. Note: Inform the user that ink, toner, or drum cartridges need to be removed from the printer before it is shipped back to Dell. Inform the user that to keep all instructions, CDs, cables, printer accessories, and just (English) | Replace the Dell™ Printer Replace the Dell™ Printer Replace the Dell™ printer. Note: Inform the user that ink, toner, or drum cartridges need to be removed from the printer before it is shipped back to Dell. Inform the user that to keep all instructions, CDs, cables, printer accessories, and just | 12/11/2009 | 70439310FC62784BE040AE0AB7E116BD | English | en | |
| Product Support | USB Device Not Detected Using Upper USB Port on Dell™ Latitude™ USB Device Not Detected Using Upper USB Port on Dell™ Latitude™ Connect the USB Device to a Different Port Connect the USB Device to a Different Port If the USB device that is having detection problems does not fit securely into the top USB port, connect it to any of the other available ports on the computer. The upper port can still be used for other devices. (English) | Connect the USB Device to a Different Port Connect the USB Device to a Different Port If the USB device that is having detection problems does not fit securely into the top USB port, connect it to any of the other available ports on the computer. The upper port can still be used for other devices. | 14/01/2008 | 33D57BAC9F1E0AC2E040A68F5B281CBE | English | en | |
| Knowledge Base | Blue Screen Error Using the McAfee® Personal Firewall Program Blue Screen Error Using the McAfee® Personal Firewall Program Update the McAfee Personal Firewall Service Update the McAfee Personal Firewall Service Note: Ensure that you are connected to the Internet prior to beginning the McAfee Personal Firewall Service Update. Right-click the M icon located next to the clock on your taskbar. Left-click Updates. Click (English) | Update the McAfee Personal Firewall Service Update the McAfee Personal Firewall Service Note: Ensure that you are connected to the Internet prior to beginning the McAfee Personal Firewall Service Update. Right-click the M icon located next to the clock on your taskbar. Left-click Updates. Click | 22/01/2008 | D9C6173C7B2E45499E407094E0DA5840 | English | en | |
| Knowledge Base | Fixing a Corrupt Registry or Registry Hives Fixing a Corrupt Registry or Registry Hives Redirect to: Operating System Startup Problems Redirector Redirect to: Operating System Startup Problems Redirector Please click here to be redirected. (English) | Redirect to: Operating System Startup Problems Redirector Redirect to: Operating System Startup Problems Redirector Please click here to be redirected. | 10/12/2007 | 8B843B924E604B198C2D9705B07023C1 | English | en | |
| Knowledge Base | STOP 0x0000007B Blue Screen Error INACCESSIBLE_BOOT_DEVICE STOP 0x0000007B Blue Screen Error INACCESSIBLE_BOOT_DEVICE Change the SATA Operation Setting From RAID Autodetect / AHCI to RAID Autodetect / ATA in System Setup Change the SATA Operation Setting From RAID Autodetect / AHCI to RAID Autodetect / ATA in System Setup Restart the computer. Press <F2> immediately after the keyboard LEDs flash to enter the (English) | Change the SATA Operation Setting From RAID Autodetect / AHCI to RAID Autodetect / ATA in System Setup Change the SATA Operation Setting From RAID Autodetect / AHCI to RAID Autodetect / ATA in System Setup Restart the computer. Press <F2> immediately after the keyboard LEDs flash to enter the | 28/05/2009 | 3242F9D37A14A334E040A68F5B2807A9 | English | en | |
| Knowledge Base | Security Basics Security Basics Security Basics Security Basics Redirect to Security Basics Microsoft content. (English) | Security Basics Security Basics Redirect to Security Basics Microsoft content. | 18/06/2009 | 6C927F34B332DD83E040AE0AB8E13520 | English | en | |
| Knowledge Base | How to Use Add or Remove Programs in Microsoft® Windows® XP How to Use Add or Remove Programs in Microsoft® Windows® XP Go to Add/Remove Programs Go to Add/Remove Programs Click the Start button then click Control Panel. Note: To launch Add or Remove Programs from within in the System Configuration Utility (MSCONFIG), perform these steps: Click the Start button, and then click Run.The Run window appears. Type (English) | Go to Add/Remove Programs Go to Add/Remove Programs Click the Start button then click Control Panel. Note: To launch Add or Remove Programs from within in the System Configuration Utility (MSCONFIG), perform these steps: Click the Start button, and then click Run.The Run window appears. Type | 07/12/2007 | A781E365B23943C1B68E87D817D855C2 | English | en | |
| Wizard | Modem Disconnects or Download Problems [ All Dell™ Desktop Computers ] Modem Disconnects or Download Problems [ All Dell™ Desktop Computers ] The modem disconnecting while on the Internet and problems with downloads not completing can be the fault of the modem, phone line, Internet Service Provider (ISP), or software. (English) | The modem disconnecting while on the Internet and problems with downloads not completing can be the fault of the modem, phone line, Internet Service Provider (ISP), or software. | 21/02/2008 | 2D12F35A05B24D8EAC5414D037AF3F5E | English | en | |
| Knowledge Base | What Is the Dead Pixel Policy For Alienware M17 Laptops? What Is the Dead Pixel Policy For Alienware M17 Laptops? Alienware Replacement Policy For the M17 Laptop Screen Alienware Replacement Policy For the M17 Laptop Screen Alienware will replace the LCD screen in the following conditions. Bright defects One or more bright bad sub-pixels are found anywhere on the LCD. One or more complete bright pixels. Dark (English) | Alienware Replacement Policy For the M17 Laptop Screen Alienware Replacement Policy For the M17 Laptop Screen Alienware will replace the LCD screen in the following conditions. Bright defects One or more bright bad sub-pixels are found anywhere on the LCD. One or more complete bright pixels. Dark | 01/07/2009 | 60EC97300BA883BBE040AE0AB8E10ED0 | English | en | |
| Wizard | Print Quality Problem [ Dell™ 1600n Printer ] Print Quality Problem [ Dell™ 1600n Printer ] This Decision Tree is used to troubleshoot print quality defects on the Dell™ Laser Multi-Function Printer 1600n. (Figure 1) Figure 1 - The Dell™ 1600n Printer (English) | This Decision Tree is used to troubleshoot print quality defects on the Dell™ Laser Multi-Function Printer 1600n. (Figure 1) Figure 1 - The Dell™ 1600n Printer | 05/06/2007 | D898F494345AF187E030A68F27283F7E | English | en | |
| Knowledge Base | Microsoft® Windows® Unable to Find Driver for USB Device Microsoft® Windows® Unable to Find Driver for USB Device Ensure Chipset Drivers Are Installed Ensure Chipset Drivers Are Installed A common cause of USB devices not functioning is that the chipset driver has not yet been reinstalled. For more information, refer to the Dell KB Article: "How to Download and Install the Chipset Driver" Article ID: 324902. (English) | Ensure Chipset Drivers Are Installed Ensure Chipset Drivers Are Installed A common cause of USB devices not functioning is that the chipset driver has not yet been reinstalled. For more information, refer to the Dell KB Article: "How to Download and Install the Chipset Driver" Article ID: 324902. | 13/01/2009 | 63832699DAC14E3CB6DB39181B523345 | English | en | |
| Knowledge Base | Microsoft® Windows® 7 Compatible Dell Systems and System Requirements Microsoft® Windows® 7 Compatible Dell Systems and System Requirements Windows® 7 Compatible Dell Systems Windows® 7 Compatible Dell Systems Article Summary: This article provides information on an easy 3-step process to see if your Dell computer and printer is compatible with Windows 7. Table of Contents: Determine if your Dell Computer is Compatible with Windows (English) | Windows® 7 Compatible Dell Systems Windows® 7 Compatible Dell Systems Article Summary: This article provides information on an easy 3-step process to see if your Dell computer and printer is compatible with Windows 7. Table of Contents: Determine if your Dell Computer is Compatible with Windows | 29/10/2009 | 6F51B0F5C8A804CFE040AE0AB8E164A6 | English | en | |
| Knowledge Base | How do I Configure EAP Authentication on a Intel® Wireless Network Adapter How do I Configure EAP Authentication on a Intel® Wireless Network Adapter Support Level Concerning EAP Authentication Support Level Concerning EAP Authentication Due to the complexity of a customers' network, Dell™ technical support can not instruct a user or I.T. person on how to configure a wireless network adapter for EAP authentication.The information provided in (English) | Support Level Concerning EAP Authentication Support Level Concerning EAP Authentication Due to the complexity of a customers' network, Dell™ technical support can not instruct a user or I.T. person on how to configure a wireless network adapter for EAP authentication.The information provided in | 26/11/2007 | 3B9CB9A16CFF0632E040A68F5B28738E | English | en | |
| Knowledge Base | How to Shut Down Microsoft® Windows Vista® How to Shut Down Microsoft® Windows Vista® Discussion-Shut Down Option in Microsoft® Windows Vista® Discussion-Shut Down Option in Microsoft® Windows Vista® Unlike previous versions of Windows, Microsoft Windows Vista does not have an obvious shut down option. You will need to click through a few places to completely shut down Windows (English) | Discussion-Shut Down Option in Microsoft® Windows Vista® Discussion-Shut Down Option in Microsoft® Windows Vista® Unlike previous versions of Windows, Microsoft Windows Vista does not have an obvious shut down option. You will need to click through a few places to completely shut down Windows | 05/02/2008 | 1A8373E95D1D5038E0401E0A55170AFF | English | en | |
| Knowledge Base | How Do I Install Microsoft® Windows Vista® Service Pack 1 (SP1)? How Do I Install Microsoft® Windows Vista® Service Pack 1 (SP1)? Call Us to Help You Speed Up, Configure, And Optimize Your PC Call Us to Help You Speed Up, Configure, And Optimize Your PC We're here to help! Call us to help you speed up, configure, and optimize your PC.Solution Station is available to home users 24x7 to get you set up, protected, and (English) | Call Us to Help You Speed Up, Configure, And Optimize Your PC Call Us to Help You Speed Up, Configure, And Optimize Your PC We're here to help! Call us to help you speed up, configure, and optimize your PC.Solution Station is available to home users 24x7 to get you set up, protected, and | 11/03/2009 | 4441AA8BE7044116E040A68F5A284D04 | English | en | |
| Wizard | Paper Feed (Paper Jam, Paper Skew, Multiple Sheets Fed, Sheets Not Fed) Issue With a Dell™ 1815dn Printer Paper Feed (Paper Jam, Paper Skew, Multiple Sheets Fed, Sheets Not Fed) Issue With a Dell™ 1815dn Printer Paper Feed (Paper Jam, Paper Skew, Multiple Sheets Fed, Sheets Not Fed) Issue with the Dell™ 1815dn Personal Multi-Function Laser printer. (Figure 1) Figure 1: The Dell™ 1815dn Printer (English) | Paper Feed (Paper Jam, Paper Skew, Multiple Sheets Fed, Sheets Not Fed) Issue with the Dell™ 1815dn Personal Multi-Function Laser printer. (Figure 1) Figure 1: The Dell™ 1815dn Printer | 19/04/2008 | 0F7319EC576656A5E040030ABD624DBB | English | en | |
| Knowledge Base | Attempting to Cancel a PC-to-PC Transfer May Take Several Minutes Attempting to Cancel a PC-to-PC Transfer May Take Several Minutes Attempting to Cancel a PC to PC Transfer May Take Several Minutes Attempting to Cancel a PC to PC Transfer May Take Several Minutes If you click Cancel during PC to PC Checkup's transfer phase on your new PC, it can take several minutes before the application cancels and closes the application. (English) | Attempting to Cancel a PC to PC Transfer May Take Several Minutes Attempting to Cancel a PC to PC Transfer May Take Several Minutes If you click Cancel during PC to PC Checkup's transfer phase on your new PC, it can take several minutes before the application cancels and closes the application. | 27/11/2007 | 3FCC8865F78F4A37E040A68F5A2854FD | English | en | |
| Wizard | Error Codes on the Dell™ 922 Printer Error Codes on the Dell™ 922 Printer This Decision Tree troubleshoots error codes displayed on the LCD of the 922 printer (Figure 1) and flashing LEDs.Figure 1: Dell™ All-in-One 922 Printer (English) | This Decision Tree troubleshoots error codes displayed on the LCD of the 922 printer (Figure 1) and flashing LEDs.Figure 1: Dell™ All-in-One 922 Printer | 23/01/2008 | DA14E65327E80A37E030A68F272832A6 | English | en | |
| Knowledge Base | Specifications of the AMD Based Alienware 7700 Mobile Desktop Specifications of the AMD Based Alienware 7700 Mobile Desktop Article Summary: Specifications of the AMD Based Alienware 7700 Mobile Desktop Article Summary: Specifications of the AMD Based Alienware 7700 Mobile Desktop Article Summary: This article describes the specifications of the AMD based Alienware 7700 mobile desktop. Alienware Aurora m7700 (English) | Article Summary: Specifications of the AMD Based Alienware 7700 Mobile Desktop Article Summary: Specifications of the AMD Based Alienware 7700 Mobile Desktop Article Summary: This article describes the specifications of the AMD based Alienware 7700 mobile desktop. Alienware Aurora m7700 | 06/07/2009 | 5CBF84F134785DCFE040AE0AB7E12ED5 | English | en | |
| Knowledge Base | How Do I Install and Troubleshoot A Printer in Microsoft® Windows® How Do I Install and Troubleshoot A Printer in Microsoft® Windows® Summary: How Do I Install and Troubleshoot A Printer in Microsoft® Windows® Summary: How Do I Install and Troubleshoot A Printer in Microsoft® Windows® Article Summary: This article includes options on how to install a printer using a Universal Serial Cable (USB) cable in Microsoft® Windows® XP and (English) | Summary: How Do I Install and Troubleshoot A Printer in Microsoft® Windows® Summary: How Do I Install and Troubleshoot A Printer in Microsoft® Windows® Article Summary: This article includes options on how to install a printer using a Universal Serial Cable (USB) cable in Microsoft® Windows® XP and | 30/05/2008 | 4610D719B1C34CA1B1F06421685F6DBB | English | en | |
| Knowledge Base | What is the Dell Windows Vista Upgrade Assistant? What is the Dell Windows Vista Upgrade Assistant? The Dell Windows Vista Upgrade Assistant Checks Your Computer for Microsoft® Windows Vista™ Compatibility. The Dell Windows Vista Upgrade Assistant Checks Your Computer for Microsoft Windows Vista Compatibility. The Dell Windows Vista Upgrade Assistant is a tool that prepares a Dell computer for (English) | The Dell Windows Vista Upgrade Assistant Checks Your Computer for Microsoft® Windows Vista™ Compatibility. The Dell Windows Vista Upgrade Assistant Checks Your Computer for Microsoft Windows Vista Compatibility. The Dell Windows Vista Upgrade Assistant is a tool that prepares a Dell computer for | 10/09/2007 | 2419F3600A3FF43AE040A68F5B28313B | English | en | |
| Knowledge Base | Missing System Restore Points after Installing Windows Vista® Service Pack 1 Missing System Restore Points after Installing Windows Vista® Service Pack 1 Redirect: System restore points and shadow copies of files are missing after you install Windows Vista Service Pack 1 Redirect: System restore points and shadow copies of files are missing after you install Windows Vista Service Pack 1 Please click here to be redirected. (English) | Redirect: System restore points and shadow copies of files are missing after you install Windows Vista Service Pack 1 Redirect: System restore points and shadow copies of files are missing after you install Windows Vista Service Pack 1 Please click here to be redirected. | 21/01/2008 | 4443395C83B3A72CE040A68F5A2853EE | English | en | |
| Knowledge Base | Roxio Creator BDAV Plugin Error Message in Windows Vista® Roxio Creator BDAV Plugin Error Message in Windows Vista® Click OK to Close the Message Click OK to Close the Message Click OK to close the pop-up message. Roxio Easy Media Creator® 9 Supports Blu-ray™ Drives in Microsoft® Windows Vista Roxio Easy Media Creator® 9 Supports Blu-ray™ Drives in Microsoft® Windows Vista Roxio Easy Media Creator 9 provides (English) | Click OK to Close the Message Click OK to Close the Message Click OK to close the pop-up message. Roxio Easy Media Creator® 9 Supports Blu-ray™ Drives in Microsoft® Windows Vista Roxio Easy Media Creator® 9 Supports Blu-ray™ Drives in Microsoft® Windows Vista Roxio Easy Media Creator 9 provides | 21/01/2008 | 28E6BCFE482CCB85E040A68F5B2827CE | English | en | |