Los productos Dell TrueMobile 2300 están diseñados para interoperar con cualquier producto LAN que esté basado en el espectro ensanchado de secuencia directa (DSSS) y la tecnología de radio de multiplexión de división de frecuencia ortogonal y que cumplan con los siguientes estándares:
IEEE Std. 802.11b Estándar sobre LAN inalámbricas.
IEEE Std. 802.11g Estándar sobre LAN inalámbricas.
Certificación de Fidelidad Inalámbrica (WiFi), tal como lo define la WECA (Wireless Ethernet Compatibility Alliance).
802.11 inalámbrica y su salud
El enrutador inalámbrico de banda ancha Dell TrueMobile 2300, como otros dispositivos de radio, emite energía electromagnética de frecuencia de radio. El nivel de energía emitido por este dispositivo, sin embargo, es menor que el de la energía electromagnética emitida por otros dispositivos inalámbricos tales como teléfonos móviles. El dispositivo inalámbrico Dell TrueMobile 2300 opera de acuerdo con los estándares y recomendaciones que se encuentran sobre las normas de frecuencia de radio. Estos estándares y recomendaciones reflejan el consenso de la comunidad científica y son producto de las deliberaciones de paneles y comités de científicos que continuamente revisan e interpretan la amplia literatura de investigación. En algunas situaciones o entornos, el uso del dispositivo inalámbrico Dell TrueMobile 2300 puede estar restringido por el propietario del edificio o los representantes de la correspondiente organización. Se incluyen los siguientes ejemplos de estas situaciones:
Uso del equipo Dell TrueMobile a bordo de aeronaves, o
Uso del equipo Dell TrueMobile en algún entorno donde el riesgo de interferencia con otros dispositivos o servicios se percibido o identificado como nocivo.
Si no está seguro de la política que se aplica para el uso de dispositivos inalámbricos en una organización o entorno específico (por ejemplo, un aeropuerto), le sugerimos que solicite autorización para el uso del dispositivo inalámbrico Dell TrueMobile 2300 antes de encenderlo.
El dispositivo de red inalámbrico Dell TrueMobile 2300 debe ser instalado y utilizado bajo estricto cumplimiento de las instrucciones del fabricante, tal como se describe en la documentación del usuario que viene con el producto. Para ver las aprobaciones específicas de un país, vea Aprobaciones de Radio. Dell Computer Corporation no es responsable por ninguna interferencia a radios o televisión causada por la modificación no autorizada de los dispositivos incluidos con el equipo de este Dell TrueMobile 2300, o la sustitución o conexión de cables y equipos distintos de los especificados por Dell Computer Corporation. La corrección de interferencias causadas por tales modificaciones, sustituciones o conexiones no autorizadas es responsabilidad del usuario. Dell Computer Corporation y sus revendedores o distribuidores autorizados no son responsables por ningún daño o violación de normas gubernamentales que puedan surgir por la falta de cumplimiento de esta normativa por parte del usuario.
Para obtener información sobre la últimas normas regulatorias, documentación y otras actualizaciones, visite el sitio Web de Dell en support.dell.com.
This equipment complies with the essential requirements of the European Union directive 1999/5/EC.
Cet équipement est conforme aux principales caractéristiques définies dans la Directive européenne RTTE 1999/5/CE. Die Geräte erfüllen die grundlegenden Anforderungen der RTTE-Richtlinie 1999/5/EG. Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea R&TTE 1999/5/CE. Este equipo cumple los requisitos principales de la Directiva 1999/5/CE de la UE, "Equipos de Terminales de Radio y Telecomunicaciones". Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parlamento Europeu e do Conselho (Directiva RTT). Deze apparatuur voldoet aan de noodzakelijke vereisten van EU-richtlijn betreffende radioapparatuur en telecommunicatie-eindapparatuur 1999/5/EG. Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og teleterminaludstyr. Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet (1999/5/EC) fra EU. Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens överensstämmelse (R&TTE). Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive 1999/5/EC) vaatimuksia.
Algunas áreas de Francia tienen banda de frecuencia restringida. El máximo de potencia eléctrica autorizada es:
10 mW para la banda completa 2.4 GHz (2400 MHz - 2483.5 MHz)
100 mW para frecuencias entre 2446.5 MHz y 2483.5 MHz (NOTA - Los canales 10 hasta 13 inclusive funcionan en la banda 2446.6 MHz - 2483.5 MHz)
Hay varias posibilidades de uso exterior: en propiedad privada o en propiedad privada de personas públicas, el uso está sujeto a un procedimiento de autorización preliminar por el Ministerio de Defensa, con un máximo de potencia autorizada de 100 mW en la banda 2446.5 - 2483.5 MHz. El uso exterior en propiedad pública no está permitido.
En los departamentos enumerados abajo, para la banda completa de 2.4 GHz:
La potencia máxima autorizada en interiores es 100 mW
La potencia máxima autorizada en exteriores es 10 mW
Departamentos donde el uso de la banda de 2400 - 2483.5 MHz está permitido con una EIRP de menos de 100 mW en interiores y menos de 10 mW en exteriores:
01
Ain Orientales
36
Indre
66
Pyrénées
02
Aisne
37
Indre et Loire
67
Bas Rhin
03
Allier
41
Loir et Cher
68
Haut Rhin
05
Hautes Alpes
42
Loire
70
Haute Saône
08
Ardennes
45
Loiret
71
Saône et Loire
09
Ariège
50
Manche
75
Paris
11
Aude
55
Meuse
82
Tarn et Garonne
12
Aveyron
58
Nièvre
84
Vaucluse
16
Charente
59
Nord
88
Vosges
24
Dordogne
60
Oise
89
Yonne
25
Doubs
61
Orne
90
Territoire de Belfort
26
Drôme
63
Puy du Dôme
94
Val de Marne
32
Gers
64
Pyrénées Atlantique
Este requisito probablemente cambie con el tiempo, permitiéndole utilizar su tarjeta inalámbrica LAN en más áreas de Francia. Consulte en ART la información más reciente (www.art-telecom.fr)
NOTA: Su Enrutador inalámbrico de banda ancha Dell TrueMobile 2300 transmite a menos de 100 mW, pero a más de 10 mW.
Se requiere licencia para el uso interior. El uso exterior está prohibido. E' necessaria la concessione ministeriale anche per l'uso interno. Verificare con i rivenditori la procedura da seguire. L'uso per installazione in esterni non e' permessa.
EE. UU. -- Federal Communications Commission (FCC)
Este dispositivo cumple con la Parte 15 de las Reglas FCC. El funcionamiento del dispositivo afuera está sujeto a las dos condicione siguientes:
El dispositivo no puede causar interferencia nociva.
El dispositivo debe aceptar cualquier interferencia que pueda causar el funcionamiento indeseado.
Declaración de interferencia
Este equipo ha sido probado y se ha determinado que cumple con las limitaciones para la Clase B de aparatos digitales, de conformidad con el Apartado 15 de las reglas de la FCC. Estos límites están orientados a suministrar protección razonable contra interferencia dañina en una instalación residencial. Este equipo genera, utiliza y puede irradiar energía de radio frecuencia. Si el equipo no se instala y usa según estas instrucciones, puede causar interferencia dañina a las radio comunicaciones. No existe garantía, sin embargo, que esa interferencia no ocurra en una instalación determinada. Si el equipo efectivamente causara interferencia dañina en la recepción de radio o televisión (la que puede determinarse prendiendo apagando el equipo), se recomienda al usuario a que trata de corregir la interferencia tomando una o más de las siguientes medidas:
Reoriente o vuelva a ubicar la antena receptora.
Aumente la distancia entre el equipo y el receptor.
Conecte el equipo a un enchufe en un circuito diferente al cual está conectado el receptor.
Consulte con su distribuidor o técnico especialista en radio y televisión.
NOTA: Este aparato de red inalámbrica Dell TrueMobile 2300 debe instalarse y usarse en estricta observancia de las instrucciones del fabricante tal como se descirbe en la documentación del usuario que viene con el producto. Cualquier otra instalación o usa violará las regulaciones del Apartado 15 de la FCC.
NOTA IMPORTANTE
Declaración de exposición de radiación de RF FCC
Este equipo cumple con los limites de exposición de radiación de RF FCC establecidos para un ambiente sin controles. Este equipo no debe ser instalado ni operado sin una distancia mínima de 20 centímetros entre el radiador y su cuerpo. Este transmisor no debe ubicarse junto o operarse junto a cualquier otra antena o transmisor.
Aprobaciones de radio
Para determinar si usted está autorizado a utilizar su dispositivo de red inalámbrico en un país
específico, verifique si el número de tipo de radio que está impreso en la etiqueta de identificación de su aparato está en la lista
suministrada por Dell en su sitio de soporte técnico en support.dell.com.
Los productos de hardware de marca Dell que se adquieran en los EE.UU. o en Canadá vienen con una garantía limitada de 90 días (en EE.UU. únicamente), un año, dos años, tres años o cuatro años. Para determinar que garantía ha comprado, mire la factura que acompaña su producto(s) de hardware. Las siguientes secciones describen las siguientes garantías y política de retorno para los EE.UU., las garantías limitadas y políticas de retorno para Canada y la garantía del fabricante para Latinoamérica y el Caribe.
Limited Warranty for the U.S.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your - our end-user customer's - Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover: Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software Non-Dell-branded products and accessories Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by us - Usage that is not in accordance with product instructions - Failure to follow the product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by us Products with missing or altered service tags or serial numbers Products for which we have not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.
Individual Home Consumers:
Technical Support
1-800-624-9896
Customer Service
1-800-624-9897
Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support and Customer Service
1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service
1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value Added Resellers (VARs):
Technical Support and Customer Service
1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service
1-800-234-1490
Dell-Branded Memory
1-888-363-5150
What will Dell do? During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.
NOTE : Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.
NOTE : Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract? If your on-site service contract is with Dell, on-site service will be provided to you under the terms of the on-site service agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.
How will you fix my product? We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought.
What do I do if I am not satisfied? We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore,
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL
arising from or relating to this limited warranty, its interpretation, or the breach, termination, or validity thereof, the relationships which result from this limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF)
under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. This provision applies only to individual home consumers and consumers who purchased through an employee purchase program. It does not apply to small, medium, large, and global commercial customers or government, education, and healthcare customers.
May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website: If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm If you are a Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm If you are a Government, Education, or Healthcare Customer, or an Individual Consumer who purchased through an employee purchase program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
"Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "Total Satisfaction" return policy for most products that you - the end-user customer - purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows:
New Hardware Products and Accessories -- All new hardware, accessories, parts, and unopened software still in its sealed package, excluding the products listed below, may be returned within thirty days from the invoice date. To return applications software or an operating system that has been installed by Dell, you must return the entire computer. A different return policy applies to non-defective products purchased through Dell's Software and Peripherals division by customers of our Small and Medium Business divisions.
Those products may be returned within thirty days from the invoice date, but a fifteen percent (15%) restocking fee will be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software and Peripherals division return policy are not available for Dell | EMC storage products, EMC-branded products, or enterprise software.
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts -- All reconditioned or refurbished Dell-branded server and storage products may be returned within thirty days from the invoice date. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen days of the invoice date.
To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.
You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
Limited Warranty Terms for Canada
What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your -- our end-user customer's -- Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty? This limited warranty does not cover: Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software Non-Dell branded products and accessories Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by us - Usage that is not in accordance with product instructions - Failure to follow the product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by us Products with missing or altered service tags or serial numbers Products for which we have not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last? This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.
Individual Home Consumers; Home Office and Small Business Customers:
Technical Support and Customer Service
1-800-847-4096
Medium, Large, and Global Commercial Customers; Government, Education, and Healthcare Customers; and Value Added Resellers (VARs):
Technical Support
1-800-387-5757
Customer Service
1-800-326-9463
Government or Education Customers, or Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support
1-800-387-5757
Customer Service
1-800-326-9463 (Extension 8221 for Individual Consumers)
Dell-Branded Memory
1-888-363-5150
What will Dell do? During the first year of all limited warranties: During the first year of all limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis . NOTE : Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years following the first year of all limited warranties : We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.
NOTE : Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased an on-site service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your invoice) for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore,
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL
arising from or relating to this limited warranty, its interpretation, or the breach, termination or validity thereof, the relationships which result from this limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com, or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.
May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to our website: If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_016_ccare.htm If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_016_ccare.htm If you do not have Internet access, please call Dell at 1-800-326-9463.
"Total Satisfaction" Return Policy
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals (Canada Only)").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.
Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited warranty applies to the product you purchased, see the Dell invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.
Return Policy If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date of invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.
Garantía del fabricante para consumidor final de un año (Sólo para Latinoamérica y el Caribe)
La garantía de Dell Computer Corporation (“Dell”) le garantiza al consumidor final según las siguientes disposiciones que los productos de hardware con marca Dell, comprados por el consumidor final a la compañía Dell o un distribuidor autorizado por Dell en Latinoamérica o el Caribe, estarán libres de defectos en los materiales, fabricación y diseño que afecten un normal uso por el periodo de un año a partir de la fecha original de compra. Dell reparará o reemplazará productos por los que se han hechos los reclamos correspondientes, a discreción de Dell. Dell posee todas las piezas que se quitaron de los productos reparados. Dell utiliza partes nuevas y reacondicionadas hechas por varios fabricantes al realizar las reparaciones y
armar productos de reemplazo.
Exclusiones Esta Garantía no se aplica a defectos que resulten de: Instalación, uso o mantenimiento impropios o inadecuados, uso acciones o modificaciones por terceras partes no autorizadas o el consumidor final o daño intencional; o el desgaste normal. Cómo hacer un reclamo Los reclamos se deben hacer en Latinoamérica o el Caribe contactando al punto de venta de Dell dentro del periodo de garantía. El consumidor final deberá siempre suministrar un comprobante de compra que indique nombre y dirección del vendedor, fecha de compra, modelo y número de serie, nombre y dirección del cliente y detalles de síntomas y configuración en el momento del mal funcionamiento, incluyendo a los periféricos y el software empleado. De lo contrario, Dell puede rechazar el reclamo de garantía. Tras el diagnóstico de la falla bajo garantía, Dell dispondrá de los medios para transportar y asegurar el aparato hacia y desde el centro de reparación/reemplazo de Dell. El usuario final debe garantizar que el producto con fallas pueda retirarse con su empaque original o un adecuado empaque con las mismas capacidades protectivas junto a los detalles que se mencionan arriba y el número de devolución suministrado al consumidor final por Dell. Limitación y derechos por ley Dell no da otra garantía o declaración similar que la arriba explícitamente mencionada, y esta Garantía se da en lugar de toda otra garantía existente, en todo el alcance permitido por la ley. En ausencia de leyes aplicables, esta Garantía será el recurso único y exclusivo que tendrá el consumidor final ante Dell o cualquiera de sus afiliados/as, y tanto Dell como sus afiliados/as no tendrán responsabilidad alguna por pérdida de lucro o contratos, u otra pérdida indirecta o especial que surja de negligencia, incumplimiento de contratos o cualquier otro aspecto.
Esta Garantía no menoscaba o afecta derechos legales obligatorios del consumidor final contra y/o derechos resultantes de otros contratos concluidos por el consumidor final con Dell y/o cualquier otro vendedor.
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