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Basic Installation of the DRAC 5: Dell Remote Access Controller 5 Firmware Version 1.40 User's Guide

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Basic Installation of the DRAC 5

Dell™ Remote Access Controller 5 Firmware Version 1.40 User's Guide

  Before You Begin

  Installing the DRAC 5 Hardware

  Configuring Your System to Use a DRAC 5

  Software Installation and Configuration Overview

  Installing the Software on the Managed System

  Installing the Software on the Management Station

  Updating the DRAC 5 Firmware

  Configuring a Supported Web Browser


This section provides information about how to install and set up your DRAC 5 hardware and software.


Before You Begin

Gather the following items that were included with your system, prior to installing and configuring the DRAC 5 software:

  • DRAC 5 hardware (currently installed or in the optional kit)

  • DRAC 5 installation procedures (located in this chapter)

  • Dell Systems Management Tools and Documentation DVD


Installing the DRAC 5 Hardware

NOTE: The DRAC 5 connection emulates a USB keyboard connection. As a result, when you restart the system, the system will not notify you if your keyboard is not attached.

The DRAC 5 may be preinstalled on your system, or available separately in a kit. To get started with the DRAC 5 that is installed on your system, see "Software Installation and Configuration Overview".

If a DRAC 5 is not installed on your system, see the Installing a Remote Access Card document that is included with your DRAC 5 kit, or see your platform Installation and Troubleshooting Guide for hardware installation instructions.

NOTE: See the Installation and Troubleshooting Guide included with your system for information about removing the DRAC 5. Also, review all Microsoft® Active Directory® RAC properties associated with the removed DRAC 5 to ensure proper security if you are using extended schema.

Configuring Your System to Use a DRAC 5

To configure your system to use a DRAC 5, use the Dell™ Remote Access Configuration Utility (formerly known as the BMC Setup Module).

To run the Dell Remote Access Configuration Utility:

  1. Turn on or restart your system.

  2. Press <Ctrl><E> when prompted during POST.

If your operating system begins to load before you press <Ctrl><E>, allow the system to finish booting, and then restart your system and try again.

  1. Configure the NIC.

    1. Using the down-arrow key, highlight NIC Selection.

    1. Using the left-arrow and right-arrow keys, select one of the following NIC selections:

      • Dedicated — Select this option to enable the remote access device to utilize the dedicated network interface available on the Remote Access Controller (RAC). This interface is not shared with the host operating system and routes the management traffic to a separate physical network, enabling it to be separated from the application traffic. This option is available only if a DRAC card is installed in the system.

      • Shared — Select this option to share the network interface with the host operating system. The remote access device network interface is fully functional when the host operating system is configured for NIC teaming. The remote access device receives data through NIC 1 and NIC 2, but transmits data only through NIC 1. If NIC 1 fails, the remote access device will not be accessible.

      • Failover — Select this option to share the network interface with the host operating system. The remote access device network interface is fully functional when the host operating system is configured for NIC teaming. The remote access device receives data through NIC 1 and NIC 2, but transmits data only through NIC 1. If NIC 1 fails, the remote access device fails over to NIC 2 for all data transmission. The remote access device continues to use NIC 2 for data transmission. If NIC 2 fails, the remote access device fails over all data transmission back to NIC 1.

  2. Configure the network controller LAN parameters to use DHCP or a Static IP address source.

    1. Using the down-arrow key, select LAN Parameters, and press <Enter>.

    1. Using the up-arrow and down-arrow keys, select IP Address Source.

    2. Using the right-arrow and left-arrow keys, select DHCP or Static.

    3. If you selected Static, configure the Ethernet IP Address, Subnet Mask, and Default Gateway settings.

    4. Press <Esc>.

  3. Press <Esc>.

  4. Select Save Changes and Exit.

The system automatically reboots.

NOTE: When viewing the Web user interface on a Dell PowerEdge™ 1900 system that is configured with one NIC, the NIC Configuration page displays two NICs (NIC1 and NIC2). This behavior is normal. The PowerEdge 1900 system (and other Dell systems that are configured with a single LAN On Motherboard) can be configured with NIC teaming. Shared and Teamed modes work independently on these systems.

See the Dell OpenManage Baseboard Management Controller Utilities User's Guide for more information about the Dell Remote Access Configuration Utility.


Software Installation and Configuration Overview

This section provides a high-level overview of the DRAC 5 software installation and configuration process. Configure your DRAC 5 using the Web-based interface, RACADM CLI, or Serial/Telnet/SSH console.

For more information about the DRAC 5 software components, see "Installing the Software on the Managed System".

Installing Your DRAC 5 Software

To install your DRAC 5 software:

  1. Install the software on the managed system. See "Installing the Software on the Managed System".

  2. Install the software on the management station. See "Installing the Software on the Management Station".

Configuring Your DRAC 5

To configure your DRAC 5:

  1. Select one of the following configuration tools:

    • Web-based interface

    • RACADM CLI

    • Serial/Telnet/SSH console

NOTICE: Using more than one DRAC 5 configuration tool at the same time may generate unexpected results.
  1. Configure the DRAC 5 network settings. See "Configuring DRAC 5 Properties".

  2. Add and configure DRAC 5 users. See "Adding and Configuring DRAC 5 Users".

  3. Configure the Web browser to access the Web-based interface. See "Configuring a Supported Web Browser".

  4. Disable the Windows® Automatic Reboot Option. See "Disabling the Windows Automatic Reboot Option".

  5. Update the DRAC 5 Firmware. See "Connecting to the Managed System Through the Local Serial Port or Telnet Management Station (Client System)".

  6. Access the DRAC 5 through a network. See "Connecting to the Managed System Through the Local Serial Port or Telnet Management Station (Client System)".


Installing the Software on the Managed System

Installing software on the managed system is optional. Without the managed system software, you cannot use the RACADM locally, and the DRAC cannot capture the last crash screen.

To install the managed system software, install the software on the managed system using the Dell Systems Management Tools and Documentation DVD. For instructions about how to install this software, see your Quick Installation Guide.

Managed system software installs your choices from the appropriate version of Dell™ OpenManage™ Server Administrator on the managed system.

NOTE: Do not install the DRAC 5 management station software and the DRAC 5 managed system software on the same system.

If Server Administrator is not installed on the managed system, you cannot view the system's last crash screen or use the Auto Recovery feature.

For more information about the last crash screen, see "Viewing the Last System Crash Screen".


Installing the Software on the Management Station

Your system includes the Dell OpenManage Systems Management Software Kit. This kit includes, but is not limited to, the Dell Systems Management Tools and Documentation DVD. This DVD has the following components:

  • Dell Systems Build and Update Utility — A bootable utility that streamlines the deployment and redeployment of your Dell systems and also provides the tools you need to configure and update your Dell systems.

  • Dell Systems Console and Agent — Contains all the latest Dell systems management software products such as Dell OpenManage Server Administrator and console products including Dell OpenManage IT Assistant.

  • Dell Systems Service and Diagnostics Tools — Provides the tools you need to configure your system and delivers the latest BIOS, firmware, diagnostics, and Dell-optimized drivers for your system.

For information about installing Server Administrator software, see your Server Administrator User's Guide.

Configuring Your Red Hat Enterprise Linux (Version 4) Management Station

The Dell Digital KVM Viewer requires additional configuration to run on a Red Hat Enterprise Linux (version 4) management station. When you install the Red Hat Enterprise Linux (version 4) operating system on your management station, perform the following procedures:

  • When prompted to add or remove packages, install the optional Legacy Software Development software. This software package includes the necessary software components to run the Dell Digital KVM viewer on your management station.

  • To ensure that the Dell Digital KVM Viewer functions properly, open the following ports on your firewall:

    • Keyboard and mouse port (default is port 5900)

    • Video port (default is port 5901)

Installing and Removing RACADM on a Linux Management Station

To use the remote RACADM functions, install RACADM on a management station running Linux.

NOTE: When you run Setup on the Dell Systems Management Tools and Documentation DVD, the RACADM utility for all supported operating systems are installed on your management station.

Installing RACADM

  1. Log on as root to the system where you want to install the management station components.

  2. If necessary, mount the Dell Systems Management Tools and Documentation DVD using the following command or a similar command:

mount /media/cdrom

  1. Navigate to the /linux/rac directory and execute the following command:

rpm -ivh *.rpm

For help with the RACADM command, type racadm help after issuing the previous commands.

Uninstalling RACADM

To uninstall RACADM, open a command prompt and type:

rpm -e <racadm_package_name>

where <racadm_package_name> is the rpm package that was used to install the RAC software.

For example, if the rpm package name is srvadmin-racadm5, then type:

rpm -e srvadmin-racadm5


Updating the DRAC 5 Firmware

Use one of the following methods to update your DRAC 5 firmware.

  • Web-based Interface

  • RACADM CLI

  • Dell Update Packages

Before You Begin

Before you update your DRAC 5 firmware using local RACADM or the Dell Update Packages, perform the following procedures. Otherwise, the firmware update operation may fail.

  1. Install and enable the appropriate IPMI and managed node drivers.

  2. If your system is running a Windows operating system, enable and start the Windows Management Instrumentation (WMI) service.

  3. If your system is running SUSE Linux Enterprise Server (version 10) for Intel EM64T, start the Raw service.

  4. Ensure that the RAC virtual flash is unmounted or not in use by the operating system or another application or user.

  5. Disconnect and unmount Virtual Media.

  6. Ensure that the USB is enabled.

Downloading the DRAC 5 Firmware

To update your DRAC 5 firmware, download the latest firmware from the Dell Support website located at support.dell.com and save the file to your local system.

The following software components are included with your DRAC 5 firmware package:

  • Compiled DRAC 5 firmware code and data

  • Expansion ROM image

  • Web-based interface, JPEG, and other user interface data files

  • Default configuration files

Use the Firmware Update page to update the DRAC 5 firmware to the latest revision. When you run the firmware update, the update retains the current DRAC 5 settings.

Updating the DRAC 5 Firmware Using the Web-Based Interface

  1. Open the Web-based interface and login to the remote system.

See "Accessing the Web-Based Interface."

  1. In the System tree, click Remote Access and click the Update tab.

  2. In the Firmware Update page in the Firmware Image field, type the path to the firmware image that you downloaded from support.dell.com or click Browse to navigate to the image.

NOTE: If you are running Firefox, the text cursor does not appear in the Firmware Image field.

For example:

C:\Updates\V1.0\<image_name>.

The default firmware image name is firmimg.d5.

  1. Click Update.

The update may take several minutes to complete. When completed, a dialog box appears.

  1. Click OK to close the session and automatically log out.

  2. After the DRAC 5 resets, click Log In to log in to the DRAC 5.

Updating the DRAC 5 Firmware Using racadm

You can update the DRAC 5 firmware using the CLI-based racadm tool. If you have installed Server Administrator on the managed system, use local racadm to update the firmware.

  1. Download the DRAC 5 firmware image from the Dell Support website at support.dell.com to the managed system

For example:

C:\downloads\firmimg.d5

  1. Run the following racadm command:

racadm -pud c:\downloads\

You can also update the firmware using remote racadm.

For example:

racadm -r <DRAC5 IP address> U <username> -p <password> fwupdate -p -u -d <path>

where path is the location where you saved firmimg.d5 on the managed system.

Updating the DRAC 5 Firmware Using Dell Update Packages for Supported Windows and Linux Operating Systems

Download and run the Dell Update Packages for supported Windows and Linux operating systems from Dell Support website at support.dell.com. See the Dell Update Package User's Guide for more information.

Clearing the Browser Cache

After the firmware upgrade, clear the Web browser cache.

See your Web browser's online help for more information.


Configuring a Supported Web Browser

The following sections provide instructions for configuring the supported Web browsers. For a list of supported Web browsers, see the Dell Systems Software Support Matrix on the Dell Support website at support.dell.com.

Configuring Your Web Browser to Connect to the Web-Based Interface

If you are connecting to the DRAC 5 Web-based interface from a management station that connects to the Internet through a proxy server, you must configure the Web browser to access the Internet from this server.

To configure your Internet Explorer Web browser to access a proxy server:

  1. Open a Web browser window.

  2. Click Tools, and click Internet Options.

  3. From the Internet Options window, click the Connections tab.

  4. Under Local Area Network (LAN) settings, click LAN Settings.

  5. If the Use a proxy server box is selected, select the Bypass proxy server for local addresses box.

  6. Click OK twice.

List of Trusted Domains

When you access the DRAC 5 Web-based interface through the Web browser, you are prompted to add the DRAC 5 IP address to the list of trusted domains if the IP address is missing from the list. When completed, click Refresh or relaunch the Web browser to reestablish a connection to the DRAC 5 Web-based interface.

32-bit and 64-bit Web Browsers

The DRAC 5 Web-based interface is not supported on 64-bit Web browsers. If you open a 64-bit Browser, access the Console Redirection page, and attempt to install the plug-in, the installation procedure fails. If this error was not acknowledged and you repeat this procedure, the Console Redirect Page loads even though the plug-in installation fails during your first attempt. This issue occurs because the Web browser stores the plug-in information in the profile directory even though the plug-in installation procedure failed. To fix this issue, install and run a supported 32-bit Web browser and log in to the DRAC 5.

Viewing Localized Versions of the Web-Based Interface

Windows

The DRAC 5 Web-based interface is supported on the following Windows operating system languages:

  • English

  • French

  • German

  • Spanish

  • Japanese

  • Simplified Chinese

To view a localized version of the DRAC 5 Web-based interface in Internet Explorer:

  1. Click the Tools menu and select Internet Options.

  2. In the Internet Options window, click Languages.

  3. In the Language Preference window, click Add.

  4. In the Add Language window, select a supported language.

To select more than one language, press <Ctrl>.

  1. Select your preferred language and click Move Up to move the language to the top of the list.

  2. Click OK.

  3. In the Language Preference window, click OK.

Linux

If you are running Console Redirection on a Red Hat Enterprise Linux (version 4) client with a Simplified Chinese GUI, the viewer menu and title may appear in random characters. This issue is caused by an incorrect encoding in the Red Hat Enterprise Linux (version 4) Simplified Chinese operating system. To fix this issue, access and modify the current encoding settings by performing the following steps:

  1. Open a command terminal.

  2. Type "locale" and press <Enter>. The following output appears.

LANG=zh_CN.UTF-8
LC_CTYPE="zh_CN.UTF-8"
LC_NUMERIC="zh_CN.UTF-8"
LC_TIME="zh_CN.UTF-8"
LC_COLLATE="zh_CN.UTF-8"
LC_MONETARY="zh_CN.UTF-8"
LC_MESSAGES="zh_CN.UTF-8"
LC_PAPER="zh_CN.UTF-8"
LC_NAME="zh_CN.UTF-8"
LC_ADDRESS="zh_CN.UTF-8"
LC_TELEPHONE="zh_CN.UTF-8"
LC_MEASUREMENT="zh_CN.UTF-8"
LC_IDENTIFICATION="zh_CN.UTF-8"
LC_ALL=

  1. If the values include "zh_CN.UTF-8", no changes are required. If the values do not include "zh_CN.UTF-8", go to step 4.

  2. Navigate to the /etc/sysconfig/i18n file.

  3. In the file, apply the following changes:

Current entry:

LANG="zh_CN.GB18030"
SUPPORTED="zh_CN.GB18030:zh_CH.GB2312:zh_CN:zh"

Updated entry:

LANG="zh_CN.UTF-8"
SUPPORTED="zh_CN.UTF- 8:zh_CN.GB18030:zh_CH.GB2312:zh_CN:zh"

  1. Log out and then login to the operating system.

  2. Relaunch the DRAC 5.

When you switch from any other language to the Simplified Chinese language, ensure that this fix is still valid. If not, repeat this procedure.

For advanced configurations of the DRAC 5, see "Advanced Configuration of the DRAC 5".


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