|
What Are You Looking For?
|
Find It Here
|
|---|
- A diagnostic program for my computer
- Drivers for my computer
- My computer documentation
- My device documentation
- Notebook System Software (NSS)
| Drivers and Utilities Media
Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers (see Reinstalling Drivers and Utilities). To run the Dell Diagnostics, see Dell Diagnostics.
Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at support.dell.com.
|
- Warranty information
- Terms and Conditions (U.S. only)
- Safety instructions
- Regulatory information
- Ergonomics information
- End User License Agreement
| Dell™ Product Information Guide
|
- How to set up my computer
| Setup Diagram
NOTE: See the setup diagram that came with your computer.
|
- Service Tag and Express Service Code
- Microsoft Windows License Label
| Service Tag and Microsoft® Windows® License
NOTE: Your computer's Service Tag and Microsoft® Windows® License labels are located on your computer.
Your computer's Service Tag contains both a Service Tag number and an Express Service Code.
- Use the Service Tag to identify your computer when you use support.dell.com or contact support.
- Enter the Express Service Code to direct your call when contacting support.
- Use the product key on the License Label if you need to reinstall your operating system.
NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.
|
- Solutions — Troubleshooting hints and tips; articles from technicians; online courses; and frequently asked questions
- Community — Online discussion with other Dell customers
- Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
- Customer Care — Contact information, service call and order status, warranty, and repair information
- Service and support — Service call status and support history, service contract, online discussions with technical support
- Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
- Downloads — Certified drivers, patches, and software updates
| Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the appropriate support site.
|
- How to find information about my computer and its components
- How to connect to the Internet
- How to add user accounts for different people
- How to transfer files and settings from another computer
| Windows Welcome Center (Microsoft Windows Vista®)
The Windows Welcome Center automatically appears when you use the computer for the first time. You can choose to have it appear every time you start your computer by placing a check in the Run at startup checkbox. Another method of accessing the Welcome Center is to click the Windows Vista Start button 
, and then click Welcome Center.
|
- Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
| To download Notebook System Software:
- Go to support.dell.com and click Drivers & Downloads.
- Enter your Service Tag or Product Type and Product Model, and click Go.
- Scroll to System and Configuration Utilities® Dell Notebook System Software and click Download Now.
- Select Drivers & Downloads and click Go.
NOTE: The support.dell.com user interface may vary depending on your selections.
|
- How to use the Windows operating system
- How to work with programs and files
- How to personalize my desktop
| Windows Help and Support Center
Microsoft Windows XP:
- Click the Start button and click Help and Support.
- Either select one of the topics listed, or type a word or phrase that describes your problem into the Search box, click the arrow icon, and then click the topic that describes your problem.
- Follow the instructions on the screen.
Microsoft Windows Vista:
- Click the Windows Vista Start button
, and then click Help and Support.
- In Search Help, type a word or phrase that describes your problem, and then press <Enter> or click the magnifying glass.
- Click the topic that describes your problem.
- Follow the instructions on the screen.
|
- How to reinstall my operating system
| Operating System Media
The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods:
- Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files.
- Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
- Operating System media — If you received an Operating System media with your computer, you can use it to restore your operating system.
For more information, see Restoring Your Microsoft® Windows Vista® Operating System or Restoring Your Microsoft® Windows® XP Operating System.
After you reinstall your operating system, use the Drivers and Utilities media (see Drivers) to reinstall drivers for the devices that came with your computer .
|
