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Dell Solution Network: Knowledge Base Article

How Do I Install the Printer Drivers for My Dell™ Printer Onto My Computer?

Journal ID:   10040MDKK4
Article ID:  289432
Date Published:  25/03/2008
Last Revised:  26/09/2009

Table of Contents
 Uninstall Existing Dell™ Printer Drivers
 Select the Dell Printer Driver To Be Downloaded
 Install the Drivers, Files, or Utilities
» Uninstall Existing Dell™ Printer Drivers

Before reinstalling any printer drivers, it is necessary to remove any printer drivers that were previously installed. Not doing so can cause problems that prevent the computer from communicating with the printer.

To uninstall previous printer drivers:

  1. Turn off the printer.

  2. Disconnect the USB cable from the back of your Dell printer, click the Start button, point to All Programs, point to Dell™ Printers and then point to the listing of your Dell printer and then click the Uninstall Dell Printer icon.

  3. When the Dell Printer Uninstall confirmation window appears, click Yes. This process may take several minutes to complete. Do not attempt to power off the computer at this time.

  4. When the Dell Printer Uninstallation window appears, click to select the Yes, I want to restart my computer right now (recommended) option, then click OK. (The system automatically shuts down and restarts.)

    After the system restarts, the printer uninstallation process is complete.

Note:  
  Do not reconnect the USB cable to the printer until after you have downloaded and reinstalled the printer's drivers.  

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» Select the Dell Printer Driver To Be Downloaded

To access drivers for your printer, locate your printer model from the listing below and click on the image to be directed to the associated driver download website.

Inkjet Printers

720 Inkjet
 

J740 Inkjet

725 Inkjet


All-In-One Printers
A940
All-In-One
A920
All-In-One
922
All-In-One
A960
All-In-One
942
All-In-One
962
All-In-One
A946
All-In-One

810
All-In-One

924
All-In-One

944
All-In-One

964
All-In-One

926
All-In-One

966/968
All-In-One

 

Photo Printers
540
Photo Printer

Wireless Printer Adapters
3300 Wireless
Printer Adapter

Personal Laser Printers
Dell P1500
Personal Laser Printer
Dell 1600n
Personal Laser Printer
Dell 1700
Personal Laser Printer
Dell 1700n
Personal Laser Printer
Dell S2500
Personal Laser Printer
Dell S2500n
Personal Laser Printer
Dell 1100
Personal Laser Printer

Workgroup Laser Printers
Dell 5200 Workgroup
Laser Printer
Dell 5300 Workgroup
Laser Printer
Dell 5100cn Workgroup
Laser Printer

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» Install the Drivers, Files, or Utilities

  1. Locate the file. It is usually on the Desktop or in the My Documents folder.

  2. Double-click the file icon and click Continue.

  3. In the Select the folder where you want to unzip the files to window, click OK.

  4. If a message appears asking to overwrite the folder, click Yes to All. If a message appears asking to create a folder, click Yes.

  5. In the All files were successfully unzipped window, click OK.

  6. Follow the prompts that appear to install the driver.

  7. If prompted to restart your system, click OK.

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